SOOJIB Reviews and Complaints, Scam or Legit K-Pop Store?

K-Pop fans are always on the hunt for the latest merch, albums, and photocards, and Soojib.com claims to be the perfect place for that.

Based in the UK, this online store sells official K-Pop girl group and boy group merchandise, souvenirs, and even handmade candles inspired by hit songs.

But with mixed reviews on Trustpilot, Reddit, and social media, many are wondering—is Soojib.com legit or just another sketchy online store?

Is Soojib.com a Scam?

The short answer? No, it’s not a scam. People have received their products, and many have had smooth transactions.

However, the site isn’t perfect. Some customers have complained about shipping delays, minor quality issues, or slow responses from customer service—pretty standard e-commerce problems.

The Good vs The Bad

✅ Positive Reviews:

  • Buyers received their items on time, as advertised.
  • Products were in good condition, including photocards from older K-Pop eras.
  • Some praised their unique handmade candles.

❌ Complaints:

  • Shipping delays (especially for international orders).
  • Customer service is hit or miss—some say they’re responsive, others say they ignore emails.
  • Refund issues—a few buyers struggled to get refunds for damaged or missing items.

Should You Buy from Soojib.com?

If you’re thinking about placing an order, be smart about it. Here’s how to protect yourself from any bad experiences:

1️⃣ Check the payment gateway – If it looks unsecured or shady, don’t risk it. Stick to PayPal or credit cards with buyer protection.
2️⃣ Test their customer service – Message them with a question before you buy. If they take forever to reply, that’s a red flag.
3️⃣ Read the refund policy – Know your rights in case the order doesn’t go as expected.

Final Verdict

Soojib.com isn’t a scam, but whether you’ll have a smooth experience depends on your luck. Some fans love it, others are frustrated. If you do decide to buy, just be cautious and prepared for possible delays.